Electronic Filed Fee System
The Electronic Filed Fee System is an online tool created to give Delta Dental Premier participating dental providers the opportunity to file their fees electronically right from their own computer.
- What is required to file fees online?
- What is the advantage of filing fees electronically?
- How often can new fees be filed?
- Can the fee filing process be stopped at any time and completed at a later time or date?
- Can fees be filed any time of day?
- Who can I contact for help?
What is required to file fees online?
Dentists must be Participating in the Delta Dental Premier Network, with access to a computer and have a Benefit Tracker account.
What is the advantage of filing fees electronically?
Dentists can file fees in real-time, conceivably beginning and finishing the process in a matter of minutes.
How often can new fees be filed?
New fees can be proposed once every calendar year, beginning with the first day of each year.
Can the fee filing process be stopped at any time and completed at a later time or date?
Yes. When the work in process is saved by clicking the SAVE button, it can be completed at a later time and/or date. Additionally, it is recommended that the SAVE button be used every 30 minutes when actively working in the system to ensure that no work is lost.
Can fees be filed any time of day?
Access to the filed fee system runs through Benefit Tracker and the hours of operation are the same: 6:00 a.m. to 10:30 p.m. Pacific Time, seven days a week. Please note: Both systems are not available on the last Sunday of every month.
Who can I contact for help?
Please refer to the instructions below "How to file your fees online", and the FAQs link on the main page of the fee-filing application for guidance. The FAQ button is a pop up window. If you have a pop up blocker, you will need to disable it for this application.
To begin filing your fees using the Electronic Filed Fee System, click on the following link to register and/or sign on to Benefit Tracker.
For more information, go to the Benefit Tracker information page or contact the Benefit Tracker Administrator toll free at 877-337-0651 opt 1. For other questions or concerns, please call Dental Professional Relations toll-free at 888-374-8910, Monday through Friday, 7:30 a.m. to 5:30 p.m.